TEDx Talks
TEDx Talks
A perfect apology in three steps | Jahan Kalantar | TEDxSydney
What is one of the problems adults have when saying sorry?
Traduzir
Qual é um dos problemas que os adultos têm ao pedir desculpas?
Apologizing is complex in today’s world
We learned how to do it wrong
Children are better at it
We are anxious about doing it
In the abstract, what “magic” happens when using your authentic voice?
Traduzir
Em resumo, que “mágica” acontece ao usar sua voz autêntica?
You can become more vulnerable
Less miscommunications
You won’t go to jail
It gets you what you want
Who do people want to hear an apology from, even if it has flaws?
Traduzir
De quem as pessoas querem ouvir um pedido de desculpas, mesmo que tenha falhas?
You
From the court
Jahan Kalantar
From good people
What was like pulling teeth for Jahan?
Traduzir
O que foi como arrancar dentes para Jahan?
Getting into trouble
Going to court
Sam explain what he did wrong
Sam writing a letter of apology
What did he use to write his letter of apology?
Traduzir
O que o mesmo usou para escrever sua carta de desculpas?
8 hours of writing lessons
A thesaurus
A pen
Gobbledygook
What is NOT part of the framework of a good apology?
Traduzir
O que NÃO faz parte da estrutura de um bom pedido de desculpas?
“Why”
“Because”
“And”
“Sorry you feel that way”
What was the young man doing before he had a breakdown?
Traduzir
O que o jovem estava fazendo antes de ter um colapso?
Making serious threats
Doing laundry
Studying for an exam
Cooking
After his breakdown, that young man didn’t need… ?
Traduzir
Após seu colapso, aquele jovem não precisava…
Help outside the courtroom
A lecture
Involve his school and friends in the help he received
Help with mental health
What is the lesson learnt in a lifetime of helping people in moments of chaos?
Traduzir
Qual é a lição aprendida em uma vida inteira ajudando as pessoas em momentos de caos?
Don’t overuse saying you are sorry
When you say sorry mean it
speak legalese
Use the perfect words when apologizing
What don’t people hear nearly often enough?
Traduzir
O que as pessoas não ouvem com frequência suficiente?
Authentic words
Kind words
“Thanks”
“Sorry”
Continuar
Continuar
Informe seu e-mail cadastrado na plataforma para ver
o resultado geral e computar no seu progresso
Seu email :
Mostrar resultados
Refazer Teste
Voltar
Menu inicial